17 TCS AI for Business Study – Retail Report What’s hampering AI progress? Retail executives say short-term thinking, industry standards and regulations , and their customers’ expectations are slowing their AI efforts. Q. What are the top 3 challenges to making effective use of AI in your company? Short-term thinking Customers’ expectations Industry standards/regulations Current IT infrastructure Current IT service providers Customers’ expectations 1st 3rd 2nd Retail All others