Results from the Field The examples of two companies that disseminated lean-agile principles across their organizations illustrate the kinds of benefits others can expect. Example 1: A large Australian energy company Problem: Challenges included new energy options like solar and wind, stiff competition from new market players and new energy regulations giving customers more choice in providers. Solution: The energy company adopted agile across the enterprise with the goal of reducing time to market for new products to support frequently changing business priorities. It increased its capability to develop fit-for- purpose solutions to compete in its market, and prepared for a major digital transformation. Driven by its CEO and CIO, the company’s initiative reorganized business and IT based on customer experience value streams. The company established capacity-based agile teams with a ‘core and flex’ model (core team members were helped by people with right skills added as needed). It made investments to improve collaboration, including redesigning the work floor, and strengthening the technology infrastructure to support distributed agile teams. It automated software development and operations activities using DevOps practices. Results: The company achieved a 90% reduction in deployment time for software products, a 40% reduction in production incidents that could lead to disruptions, and faster resolutions of application problems, leading to higher customer loyalty.