Top challenges for AI implementations The journey to AI is not without obstacles. While the prolifera�on of AI across industries heralds a transforma�ve age for businesses worldwide, the journey is not straigh�orward. Our study found several key challenges that companies face when integra�ng AI into their business. These challenges span technical, opera�onal, and strategic dimensions, highligh�ng the complexity of successfully integra�ng AI into business processes. According to the execu�ves in our survey, the top three challenges are: Current IT infrastructure Customer expecta�ons Current IT service providers Q. What are the top 3 challenges to making effective use of AI in your company? The AI revolu�on we are witnessing is largely driven by massive data that allowed us to accelerate this process, unlike many earlier versions of AI that were expert systems based. – Dr Farnam Jahanian, President, Carnegie Mellon University 20