15 TCS AI for Business Study – Communications, Media & Information Services Report Generative AI brings its own set of challenges 44% of CMI executives surveyed expect up to half of their employees to be using GenAI on a daily basis within the next 3 years , which is on par with other industries. But CMI was more likely than any other industry to prioritize increasing employee development and training in AI-related skills. Q. In three years, what percentage of your employees do you believe will be using/interacting with Generative AI capabiliti es on a daily basis? Q. Rank the top 3 statements, which most closely reflect how recent attention to Generative AI (specifically) has changed you r c ompany's assessment of AI’s benefits and risks more generally CMI All others Top ranked Gen AI adoption concerns 1st Increased focus on talent development and training Ethical and responsible AI use Cultural shifts Security and privacy focus 2nd Security and privacy concerns Lack of IT readiness 3rd Greater skepticism or caution (about AI in general) Increased investment in AI research and development 4th Lack of IT readiness Increased focus on talent development and training 5th