15 TCS AI for Business Study – Logistics Report Generative AI brings its own set of challenges 58% of Logistics executives surveyed expect up to half of their employees to be using GenAI on a daily basis within the next 3 years . Logistics executives say GenAI has caused them to explore more automation opportunities to enhance efficiency and productivity. Q. In three years, what percentage of your employees do you believe will be using/interacting with Generative AI capabiliti es on a daily basis? Q. Rank the top 3 statements, which most closely reflect how recent attention to Generative AI (specifically) has changed you r c ompany's assessment of AI's benefits and risks more generally Logistics All others Top ranked GenAI adoption concerns Shift towards automation and efficiency Security and privacy focus 1st Increased focus on talent development and training Ethical and responsible AI use Cultural shifts Lack of IT readiness Greater skepticism or caution (about AI in general) Cultural shifts Security and privacy focus Increased focus on talent development and training 2nd 3rd 4th 5th
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