2 TCS AI for Business Study – Logistics Report About the TCS AI for Business Study TCS surveyed senior executives at nearly 1,300 companies in 12 sectors across 24 countries, approximately half of which had annual revenues over US$5 billion . This report includes study findings from 59 survey respondents in the Logistics industry – including overseas cargo, overnight freight, and warehousing companies. What’s driving AI implementations? How is AI redefining the Logistics industry? How are employees, skills and roles shifting? What customer engagement AI trends are emerging? Where is AI strategy headed in Logistics? Are business results aligning with aspirations?