Sandberg also emphasizes the role that empathy plays in leadership at Facebook. She says she believes in team members bringing their ‘whole selves’ to work, acknowledging that employees have personal lives they bring to their jobs. “It means we are there for each other, we are flexible with what people need, and then we can form the relationships that create collective resilience.”21 Such examples show that leaders can serve their organizations best by empowering their teams, and, as companies like Amazon and Facebook demonstrate, scale, and growth, are not obstacles to maintaining a lean-agile culture. Agility is About People Embracing agility is about more than technology. It is about people. As companies and leaders embrace agile methods, it’s imperative for them to invest in their people and organizational cultures, not just in the technology stack, or in agile development and delivery of DevOps to automate technical capabilities. That investment is important because succeeding in creating a lean-agile organization requires changing how decisions are made, the way teams are formed, and the way they work together. 21 Ibid.